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What Amazon wanted from New Zealand’s prime minister

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Mega-company Amazon asked Prime Minister Jacinda Ardern for help over billion-dollar data centres it is building here, and to have input on policy.

Amazon Web Services (AWS) asked Jacinda Ardern to appoint an “empowered” minister or senior officials to collaborate on getting an Overseas Investment Office consent without delays and to discuss bringing in skilled IT workers from abroad, among other things, an Official Information Act (OIA) response shows.

AWS also said: “We would very much like to discuss opportunities we see for fine-tuning New Zealand’s policy settings that can support public sector cloud technology enablement”, including how Amazon could meet the requirements to host highly classified data.

The 39-page OIA contains correspondence between Ardern, her office, and several of the dozen data centre companies that previously released documents show have been asking for government support – and asking ministers to cut the red tape on their various data centre construction projects in Auckland and the South Island.

Read the complete OIA here (39 pages)

The two largest global players, AWS and Microsoft, are to the forefront of the correspondence.

But the letters and e-mails also include one from a small local cloud computing company, Catalyst, asking in June 2022 if Ardern could visit (“We don’t own superyachts, private jets, or spacecraft,” it emailed her, trying to set itself apart). She did not visit, Catalyst told RNZ.

The longest letter runs to seven pages, in September 2021, where AWS promotes its $7.5 billion direct investment to Ardern:

“With the right mix of technological capabilities, good policy and regulatory settings, and a skilled workforce, we see the potential for New Zealand to be a leader on the global stage” through advanced cloud technology based here at hyper scale for the first time, Amazon said.

In reply in several letters in 2021 and 2022, Ardern expressed enthusiasm for AWS’s and Microsoft’s data centre plans, without giving specific undertakings.

“Working together, and with the right policies in place, we can clearly make a real difference,” she told the AWS chief executive in one letter, in September this year.

What Amazon wanted
Amazon in September 2021 told the prime minister it hoped the government “could identity a relevant Minister who can work with us to identify collaboration opportunities and agree mutual commitments that can help deliver the full potential of this investment”.

Under the title “Collaboration with the New Zealand Government”, it raised five issues it wanted input on or help with:

planning an “impactful” announcement that month of its data centre plans. “We would aim to maintain a drumbeat of positive updates through 2022 and 2023 and as we prepare for launch.”
increasing the cloud computing workforce: “We would also like to discuss industry challenges arising from the restrictions on sourcing highly skilled technology workers from overseas … we would like to discuss the feasibility of a sector agreement, or similar, which would identify a modest number of critical skills and positions”, while Amazon also trained up local workers
public services: “Enhanced mechanisms to support public sector cloud adoption including establishing a modern and improved … procurement panel'”
making regulators – the Reserve Bank is mentioned – more aware of cloud benefits: “We are seeking government advice and support on how best to initiate and sustain an educational dialogue with various industry regulators.”
getting its projects under way “as soon as possible”
After listing these, the AWS executive, whose name and position are blanked out, told Ardern, “As an immediate next step I hope that senior AWS representatives in New Zealand could meet with you and appropriate ministers to discuss this proposal in more detail.”

It is not clear what became of that request, or whether the other five issues it raised were addressed as a result of AWS’s letter.

Ardern met with top leaders at Amazon and Microsoft in the US in May this year.

AWS needed approval from the Overseas Investment Office (OIO), and got that in March this year.

“We would be grateful for the support of the New Zealand Government in facilitating, as appropriate, the timely consideration of consent applications to support the earliest possible infrastructure launch,” it said in its September 2021 letter, saying AWS would commence the application.

The OIO in granting the consent on 25 March for a ‘significant business assets only’ consent, said, “The applicant has satisfied the investor test and national interest test criteria”. The OIO’s timeframe to assess this type of consent is 35 working days.

AWS said in the 2021 letter it wanted to replace its cloud framework agreement with the government.

A new agreement that allows eligible government agencies to buy public cloud services from AWS under standardised terms kicked off in July this year.

Jobs, water, energy
AWS has embarked on IT training, including at polytechs, aimed to cover 20,000 trainees a year for five years.

AWS said in the letter to Ardern it wanted a hand with talking to Auckland Council about possible investment in water management projects and smart water tech.

On the regulator front, it said it was “eager [to] work with the Reserve Bank to demonstrate the compliance, security and business benefits of cloud services in the banking sector”.

Amazon talked up cloud data and analytics to the Prime Minister, for boosting climate change work and the energy sector, where “regulatory reviews present a rare opportunity for New Zealand to leverage global best practices”.

The OIA correspondence also includes Google asking if Ardern could open its new Auckland offices in late 2021. Her diary does not show her doing that.

Google is not building data centres here, but said it employed about 50 people and was starting up a local software engineering team.

‘Collaborations … are increasing’
The prime minister in May this year met AWS chief executive Adam Selipsky and Microsoft President Brad Smith in Seattle, an occasion Microsoft used to tout its connections for New Zealand companies to “sell their solutions to millions of Microsoft customers around the world”.

In July, Microsoft ran a podcast called ‘Tools and Weapons’, where Smith interviewed Ardern about online extremism.

The OIA of communications with the prime minister includes an Microsoft overview of the July podcast’s aim and logistics, saying: “We’ll send through your episode edit for review, along with materials to help you promote the podcast through your channels.”

Microsoft’s Smith had interviewed Ardern back in November 2020 as part of a virtual summit of APEC chief executives and governments.

“Microsoft’s collaborations with New Zealand at a governmental level are increasing,” said an article linked to this, from a cloud-promoting company written by a PR staffer who works for Spark subsidiary CCL.

Newshub quoted Smith at this event calling New Zealand a “beacon of hope” over the Christchurch Call, and discussing climate change.

A smaller invite
In June this year, a relative tech minnow, Catalyst Cloud, emailed Ardern, congratulating her on pushing New Zealand’s case in the US with two of the three cloud computing providers authorised by the New Zealand government – AWS and Microsoft.

But Dave Moskovitz also asked if Ardern knew about the third, Catalyst itself, “based right here in Wellington”.

It was the only one “owned by New Zealanders, answers only to the New Zealand legal system, whose purpose is specifically for the benefit of New Zealand”.

“We don’t own superyachts, private jets, or spacecraft,” Moskovitz said.

“I drive around in a 2007 Prius because it’s the right thing to do.

“We support people and organisations who are aligned to our values of being kind and doing the right thing – the other two providers have questionable credentials in their business ethics.”

He suggested Ardern’s work to stop web-hate through the Christchurch Call would have shown her how hard it was to influence AWS, Microsoft and others.

“We believe it is critical to have critical New Zealand resources controlled by New Zealanders who are answerable to the New Zealand Government.”

Moskovitz invited Ardern to visit Catalyst’s head office in Willis St.

He told RNZ that she did not visit.

“Her EA said there was no room in her schedule ‘this year’,” Moskovitz said.

Source – RNZ

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Business

Jetstar to charge new fees for using overhead lockers for carry-on

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Jetstar will soon charge customers money for using overhead lockers on its aircraft, with prices starting from $23.

The Qantas-owned budget carrier said it was part of a change in its carry-on model, which included removing its 7-kilogram carry-on weight limit.

It would instead move to a size-based carry-on baggage model and a fee to use the overhead bins.

From 2 February 2027, all Jetstar bookings would include one underseat bag such as a backpack, handbag or laptop.

Those who needed more carry-on baggage would have to pre-purchase what the airline called Priority Carry-on.

The add-on would allow for a second larger bag for the overhead locker, and those passengers would be among the first to board.

Jetstar said the availability of Priority Carry-on would be limited, and would start at $23 one-way on selected flights and vary.

For example, Dunedin to Auckland one-way would start at $23, Christchurch to Wellington one-way would be from $28, and Auckland to Brisbane from $34.

“We know that weighing carry-on bags at the gate can be frustrating for our customers and for our crew,” Jetstar chief executive Stephanie Tully said.

“To make packing easier we’ve decided to remove the 7kg weight limit, so from February, the main thing customers will need to think about is the size of their carry-on.”

Jetstar also detailed its size limits for underseat and overhead bags.

Underseat bags would have to be up to 40 x 30 x 20cm, and overhead bags with Priority Carry-on would have to be up to 56 x 36 x 23cm.

“By giving customers an underseat bag with the option to add Priority Carry-on, we can make better use of overhead locker space, streamline boarding and help more flights depart on time,” Tully said.

“Our new carry-on baggage model provides more choice to customers while helping to keep our fares low. You only pay for what you need – travelling with less means paying less, and you can always add more if you need.”

Jetstar said there were no changes to its checked baggage allowance.

It said customers with existing bookings for travel after 2 February 2027 would be upgraded to include Priority Carry-on at no cost.

Source: RNZ

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Business

Fake ‘New Zealand-based’ sites fool online shoppers

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Consumer New Zealand is warning online shoppers to be extra aware when attempting to buy Kiwi-made following a number of reports about online stores appearing to be local, when in fact they are based overseas.

A website called Mytamariki says it sells products that “support everyday family life in New Zealand”, however the business address and website is listed as being in Hong Kong.

Reviews of the website on Facebook and Trust Pilot have claimed products on the site are also available on AliExpress.

Consumer New Zealand chief executive Jon Duffy told Morning Report websites similar to these are becoming more common.

“Unfortunately they’re on the increase and it is really difficult for consumers to tell the difference sometimes.

“There’s different ways consumers can interact with websites that are pretending to be from New Zealand, but aren’t. It could be directly through a website like the Mytamariki example, but equally through places like Facebook Marketplace, Shopify, and other platforms like that.

“There’s ample opportunity for businesses to claim New Zealand origin, but not actually be from here.”

He says there are some simple things people can do if they are unsure if a business is legitimately based in New Zealand.

“If a business is claiming to be located in a particular location in New Zealand, do a Google Maps check, see if that shopfront is actually there.

“There was a recent example of a business claiming to be based in Arrowtown when it wasn’t, and that took in a number of people, but that business certainly didn’t have its shopfront on the main street of Arrowtown.

“The domain name commissioner, which is part of Internet NZ, registers all .co.nz and .nz domain names. So if a business purports to have a New Zealand domain name, you can look up who’s behind that business through the domain name commissioner.

“And if the website’s appearing to be a .co.nz website but they’re not registered with the domain name commissioner, that is a huge red flag and you shouldn’t deal with them.”

Duffy says it is not as simple as authorities having a website taken down, given the global nature of online retail.

“If a site is actively misleading people and it’s trading through a platform such as Facebook or Shopify, you can complain. Whether they take action, you kind of roll the dice.

“It’s illegal for businesses to mislead consumers in New Zealand, but often these businesses are based overseas. So regulators like the New Zealand Commerce Commission really struggle to do anything about misrepresentations about country origin and things like that when the business is based offshore.”

Duffy said there was a difference between a store being misleading and one being run by scammers.

“Some are just outright scams. They’re looking to take money off you and they never had the product that they said they were going to sell. So that’s out-and-out fraud. But other businesses will misrepresent what they’re selling to you.

“Using that Arrowtown example, it was advertising designer New Zealand-made clothing, but what turned up was cheap, Chinese-made product that didn’t match the description. So you got something, but it certainly wasn’t what you thought you were paying for.

“And then being able to turn around and deal with the website to get a refund as you would get if you were dealing with a genuinely domestically located store, proves very, very difficult.”

“Unfortunately, consumers need to protect themselves, because there’s very little the New Zealand authorities can do,” Duffy said.

Mytamariki has been contacted for comment.

Source: RNZ

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Breaking News

Two seriously injured near Levin after ambulance, gas truck collide

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A St John’s paramedic and a LPG delivery driver have been seriously injured in a crash on State Highway 1, north of Levin.

St John’s area operations manager Gareth Collings said a rapid response unit was caught up in the crash which happened at 10.40 am near Poroutawhao, north of Levin.

“The paramedic in the rapid response unit and the driver of the other vehicle were both treated for serious injuries and transported to Palmerston North Hospital by ambulance. Our thoughts are with those impacted by this incident and we are offering support to our people who were involved,” Collings said.

St John would be “supporting police” investigating the cause of the crash.

A Genesis Energy LPG delivery vehicle was involved in the crash.

A Genesis Energy LPG delivery vehicle was involved in the crash. Photo: RNZ / Samuel Rillstone

Genesis Energy’s Ed Hyde confirmed one of its LPG delivery drivers was involved in the crash.

“Genesis has another vehicle on the way to the scene to collect the LPG cylinders and we will work with emergency services to make the site safe,” Hyde said.

Workers on a nearby site told RNZ they saw a St John vehicle travelling north with flashing lights before the crash.

St John has been approached for comment.

A reporter at the scene said workers unloaded household gas canisters from the bed of a smashed-up truck outside Lewis Farms on SH1.

The truck has lost its front wheels and the damaged cab was resting on the ground.

More than 100 vehicles were backed up at a cordon before traffic was allowed through.

~ RNZ

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