{"id":16789,"date":"2026-02-27T07:32:33","date_gmt":"2026-02-26T18:32:33","guid":{"rendered":"https:\/\/thebuzz.apnanetwork.co.nz\/?p=16789"},"modified":"2026-02-27T07:32:33","modified_gmt":"2026-02-26T18:32:33","slug":"hospital-it-outages-will-continue-due-to-health-nz-staff-cuts-union-warns","status":"publish","type":"post","link":"https:\/\/thebuzz.apnanetwork.co.nz\/?p=16789","title":{"rendered":"Hospital IT outages will continue due to Health NZ staff cuts, union warns"},"content":{"rendered":"<p>The Public Service Association is warning hospital IT outages will keep happening due to cuts to Health NZ&#8217;s digital team.<\/p>\n<p><a href=\"https:\/\/www.rnz.co.nz\/news\/national\/588061\/auckland-and-northland-hospitals-hit-by-major-it-outage\">Auckland and Northland hospitals were hit by an outage<\/a>\u00a0on Thursday afternoon.<\/p>\n<p>It disrupted the transfer of radiology images &#8211; including X-rays, CT and MRI scans &#8211; for two hours across both regions.<\/p>\n<p>PSA national secretary Fleur Fitzsimons described the outage as &#8220;critical&#8221;, forcing clinicians and radiographers to text and phone each other scan results.<\/p>\n<p>&#8220;The impact of clinicians needing to resort to text and phone to pass on vital information is that mistakes are more likely, it takes longer, and when you&#8217;re dealing with patients in ED or in operating theatres, time is everything.<\/p>\n<p>&#8220;It is absolutely critical that these systems are of a modern standard and that these outages don&#8217;t keep happening.&#8221;<\/p>\n<p>Health New Zealand said the outage was resolved quickly on Thursday afternoon, and standard back-up processes were used while it was happening.<\/p>\n<p>A spokesperson said patient care was not compromised.<\/p>\n<p>Fitzsimons said no IT outage affecting critical clinical information was minor.<\/p>\n<p>&#8220;These are important systems that clinicians rely on, and that need fixing because they are not set up to a modern standard, and we&#8217;ve lost the experts who know how to patch them quickly.&#8221;<\/p>\n<p>She said it was the second failure in less than a month, after clinicians were\u00a0<a href=\"https:\/\/www.rnz.co.nz\/news\/national\/585355\/massive-12-hour-it-outage-at-north-island-hospitals\">forced to use pen and paper for 12 hours<\/a>\u00a0overnight in late January.<\/p>\n<p>&#8220;More [outages] will occur, because we&#8217;ve lost the data and digital experts from Health New Zealand, after government-imposed funding cuts.&#8221;<\/p>\n<p>She wanted Health New Zealand to launch a review into this outage, as it had for the<\/p>\n<p>incident on 28 January.<\/p>\n<p>Health Minister Simeon Brown said he was aware of a &#8220;brief IT issue&#8221; in the northern region on Thursday.<\/p>\n<p>&#8220;I want to thank staff for resolving the issue swiftly and ensuring there was no disruption to patient care.&#8221;<\/p>\n<p>rnz<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Public Service Association is warning hospital IT outages will keep happening due to cuts to Health NZ&#8217;s digital team. Auckland and Northland hospitals were hit by an outage\u00a0on Thursday afternoon. It disrupted the transfer of radiology images &#8211; including X-rays, CT and MRI scans &#8211; for two hours across both regions. PSA national secretary [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":16790,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[222,174],"tags":[],"class_list":["post-16789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-latest-news","category-nz-news"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/16789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16789"}],"version-history":[{"count":1,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/16789\/revisions"}],"predecessor-version":[{"id":16791,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/16789\/revisions\/16791"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=\/wp\/v2\/media\/16790"}],"wp:attachment":[{"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thebuzz.apnanetwork.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}